When Buying the Maximum Amount on Amazon How Long Before You Can Buy Again
#1
CAGiversary!
Posted 16 February 2013 - 01:17 AM
Hullo CAG Community,
I wanted to take a moment and present a situation I have found myself in in hopes of educating other members on sure Amazon practices.
I have had an Amazon account since earlier I started college in 2003. I used information technology primarily for textbooks and media back and so. A few years ago I started getting back into video games and was impressed with what Amazon brought to the tabular array from a consumer stand point. 2009 was the outset twelvemonth I signed upwardly for a fully paid Prime number Membership and I accept had i e'er since.
Two years agone I added my kid blood brother and my mother to my Amazon.com prime business relationship. A calendar month ago my girlfriend created an account for the sole reason of buying diapers and toys for her sister's newborn (her nephew).
My brother and my female parent utilise their accounts; they are Not shill accounts that I created for resale (i.e. big quantity purchases) and merely 5 purchases have been fabricated on my girlfriends account---with each guild being diapers or children'south toys.
I purchased a lot of stuff on Amazon. A LOT. Some of information technology I resell, some of it I collect, some of it I apply. I use it less now and then I did before with other retailers become more competitive (All-time Buy, Target, Newegg, etc.)
I have purchased some things for myself on my brother'southward business relationship and a few things on my mother'due south account but I rarely use hers. I would say if you bankrupt down my purchase history into a percentage 80% of what I purchase is on my business relationship; xv% on my brothers; 5% on my mothers.
For example: During Black Friday or one the rare take a chance that Amazon actually has the cheapest price for something I will buy it on my business relationship. If it is limited to one per account and I want more then one I'll buy it on my brother'south and/or mother's account as well. I've likewise done this for preorders equally you can just get the Amazon credit/bonus once per business relationship.
I have never had a problem doing this and it has been a regular exercise for the past 3-iv years. In fact I had previously contacted Amazon customer back up and asked well-nigh this and was told that as long as the other accounts belong to real people and are used by those people (meaning all the orders aren't just placed by me and shipped to my address) then they won't exist closed.
Today all four accounts were closed.
I got this electronic mail:
Hello, We desire every bit many customers as possible to be able to enjoy the items we sell, and so for some popular items we've limited the quantity that may be purchased from our store. We have put these limits in place for several reasons and to ensure a fair experience for all of our customers, we must enforce them. We've noticed that you accept recently exceeded that limit with your orders on multiple accounts. Constructive immediately, your Amazon.com business relationship is closed, and yous volition no longer be able to store in our store. All other accounts related to yours have besides been closed. If you were to open up a new account, it would also be closed. Nosotros volition not have the return of whatever boosted orders placed under a new account, and nosotros won't issue further refunds for those orders. We appreciate your cooperation. If you are a Kindle customer, you can continue to access Kindle content in the Manage Your Kindle section of your business relationship (www.amazon.com/manageyourkindle). To access other digital content, visit the Your Business relationship page and click View Your Digital Orders (www.amazon.com/youraccount). We appreciate your cooperation. Going forward, whatever questions must be directed to qla@amazon.com. Please exercise not contact Amazon'southward Client Service department, as they volition no longer be able to aid you. All-time regards, Account Specialist.
Amazon.com
I would hold that I, along with many CAG's aren't exactly "profitable customers". I but purchase on Amazon when information technology is the cheapest or an exclusive item. I don't return items and I don't ask for credits under any circumstances. I don't due east-mail them and bowwow when my prime shipments don't arrive on release day or in ii days.
The only customer service bug I have had in the terminal 6 months both happened recently; the start was an guild of two units of the Mafia Two CE for PS3 from GoHastings (3rd political party seller) and they were shipped in a bubble mailer and were damaged. I opened an AZ claim mostly because I'm sick of GoHastings shipping items like that and was given a refund.
The second issue occured when I bought RE Revelations (3DS) from Amazon directly and got an opened envelope with no game or no invoice. I contacted CSR letting them know of the situation and told them I was going to contact UPS to run across if the particular was on their truck. Instead they said they'd only send me a replacement at no toll.
Today when Amazon PM'd the Best Purchase game deals I ordered x2 Paper Mario: Sticker Star and x2 Pokemon White. One of each on my account and one of each on my blood brother's account.
A few hours later my blood brother received that electronic mail and forwarded it to me. I and so tried to login to all iv business relationship and was non successful (i.e. all four accounts were blacklisted).
I have done some basic research and it appears that when Amazon makes decisions like this they are absolutely final and it is nearly impossible to get any type of response that isn't a generic form alphabetic character stating such.
I'm not trying to runway on Amazon. I tin sympathize their decision, especially if their algorithm has decided I'one thousand not a profitable customer.
However I'm a little disappointed that I was never contacted virtually this, and was led to believe that what I was doing was not an result or violation.
Furthermore I had many things preordered, open orders, and credit attached to my account and at this time I have no way to access whatsoever of information technology. I also can't find a way to use my Amazon instant video account or access any of the content I had previously purchased.
I accept never been banned from any online retailer except a fluke banning from Gamestop.com on but my 2nd buy ever.
However Amazon has no physical locations and so I take no style to use my credit and from what I've read they don't offer refund on used portions of prime number memberships or on content that can no longer be accessed.
I of course program on highly-seasoned but I don't expect them to reinstate my account. It is disappointing because they are a great retailer and I wish they had alerted me that my account was nearly to exist flagged as I would have stopped making purchases on both accounts and at present my female parent and blood brother and girlfriend are also in the same boat.
I will provide updates as I receive them but I would urge any CAG reading this to exist very very careful if y'all use more than then one account to identify items, even if information technology is done on a very limited ground or you may end upward in the same situation.
Edited past GBAstar, 16 February 2013 - 02:32 AM.
#2
One with the never-ending excess.
Posted 16 February 2013 - 01:26 AM
Y'all only got slidecaged
#iii
CAGiversary!
Posted 16 Feb 2013 - 01:33 AM
Yous only got slidecaged
I knew that response would come up!
I'k non trying to rail on Amazon; they had been very good to me up to this signal. In the past year or so I had moved a lot of my purchase to other companies like All-time Buy and Newegg.
The biggest loss is the piece of mind I go from having a preorder locked in through Amazon equally they rarely every abolish.
Information technology just boggles my mind that they don't have some sort of warning system in identify. I mean my account wasn't banned for existence a PITA customer and demanding refunds or credit for damaged items or late shipments it was for buying too many things.....
As a consumer I've learned a lot well-nigh how companies operate. To my cognition best buy has absolutely no organization in place to limit purchase quantities. They may limit items to one per order but you can place multiple orders and detail will send.
Newegg has a very sophisticated organization in place and they will cancel orders (not blacklist your account) if you lot buy more and then the stated quantity limit in 48 hours period.
But again but wanted to allow people know this is a real matter.
#4
CAGiversary!
Posted 16 February 2013 - 01:34 AM
You just got slidecaged
haha...
That actually sucks they did that to y'all but I don't retrieve you volition miss much other than convenience. My PRIME expired 2 days ago and I'chiliad in no hurry to beginning information technology upward again.
The bad office almost this is that there are numerous users who really take reward of their accounts, I didn't realize how big this was until someone mentioned a DVD Trade-In Glitch on Amazon and went to SlickDeals to read all the huppla and boy did my jaw drop!
#five
Posted sixteen February 2013 - 01:34 AM
I knew who it was earlier I even clicked on the thread.
#6
CAGiversary!
Posted xvi February 2013 - 01:37 AM
haha...
That actually sucks they did that to you but I don't call up you volition miss much other than convenience. My PRIME expired ii days ago and I'm in no hurry to commencement it upwards again.
The bad part near this is that there are numerous users who really take advantage of their accounts, I didn't realize how large this was until someone mentioned a DVD Trade-In Glitch on Amazon and went to SlickDeals to read all the huppla and boy did my jaw drop!
I know the trade in glitch you're talking about and I sat that out because I did value my account. Pretty much the only orders I made in 2012 were preorders of collector's editions or games that came with credit.
In the by month outside of the orders I placed today I have fabricated very few orders, if I had to guess I'd say information technology was 1 of the least active 30 days periods of purchasing I've had in the terminal 3-4 years.
#vii
Bang, bang... pew...
Posted sixteen February 2013 - 01:42 AM
Didn't you have the some similar event with another retailer recently?
I'm not entirely sure, but I was told that many retailers use some third party company to track people's purchases as a way of weeding out "unfavorable" customers, like people who return too many items, report lost packages, make heavy use of promos/coupons or are credited for things. I'm not calling y'all out, but just maxim that businesses probably don't similar losing money even if people practice information technology legitimately.
Plain, I don't know the details or if it's fifty-fifty true, but there might be something more to this given your situations.
#8
Nyaa~
Posted sixteen February 2013 - 01:43 AM
When you really purchase it on your brothers and mothers account for the aforementioned particular do they all ship to the same shipping address?
#9
CAGiversary!
Posted sixteen February 2013 - 01:44 AM
Didn't you have the some similar issue with another retailer recently?
I'm not entirely sure, but I was told that many retailers use some 3rd party company to track people's purchases equally a way of weeding out "unfavorable" customers.
The but websites I've e'er been blacklisted from were Gamestop.com and Amazon.
I had my Target Red Menu closed due to spending too much at Target.
#x
CAGiversary!
Posted xvi February 2013 - 01:46 AM
When you lot actually buy it on your brothers and mothers account for the same item do they all ship to the same aircraft address?
Most of the time.
My brother is in college and he will actually have a lot of his items shipped to my house equally he doesn't really have a reliable manner of getting packages.
My parents live close by; most of the orders made on her account are books (she is a teacher) and those become shipped to her school. I actually only place orders on her business relationship if it is a preorder and I'm trying to get another bonus/credit.
I have logged into all accounts from this computer so I was thinking to a higher place and across billing/aircraft addresses and CC data they may rail Internet access provider addresses.
#11
15 Years and Counting
Posted 16 February 2013 - 01:58 AM
Amazon closed my account 3 years ago. They said they were going to close all accounts associated with mine, but luckily the others weren't closed. I made too many returns. A lot of CEs I bought came beat to shit in a one month menstruum, probably had 60% exchanges because of shitty packaging. Got an email, same as yours except my reason was excessive returns.
Emailed them, corporate, they didnt care or reopen that business relationship. Merely reason I cared for that account was because I still had stuff I didn't render and didnt want to get charged for it.....
#12
Nyaa~
Posted 16 February 2013 - 02:05 AM
Amazon closed my account 3 years ago. They said they were going to close all accounts associated with mine, but luckily the others weren't closed. I made too many returns. A lot of CEs I bought came trounce to shit in a one month period, probably had 60% exchanges because of shitty packaging. Got an email, same as yours except my reason was excessive returns.
Emailed them, corporate, they didnt care or reopen that account. Only reason I cared for that account was because I withal had stuff I didn't render and didnt want to get charged for it.....
I guess y'all must accept done a lot of returns since you lot still had some waiting even as your account was getting airtight.
#xiii
CAGiversary!
Posted xvi February 2013 - 02:08 AM
Amazon airtight my account 3 years agone. They said they were going to close all accounts associated with mine, but luckily the others weren't closed. I made too many returns. A lot of CEs I bought came beat to shit in a one month period, probably had 60% exchanges considering of shitty packaging. Got an e-mail, aforementioned equally yours except my reason was excessive returns.
Emailed them, corporate, they didnt intendance or reopen that account. Only reason I cared for that account was considering I still had stuff I didn't return and didnt want to go charged for information technology.....
I take orders from Amazon.com, Amazon.uk and Amazon.fr that have already shipped and I've yet to receive them.
According to that email it looks like they won't laurels returns on those items so I'grand non certain what I can do if I meet whatsoever bug (damaged items, items not received, etc.).
I am not saying Amazon doesn't take the right to cancel my account, I'chiliad non maxim what I was doing was right merely I know there are many others on here that have washed similar things so hopefully lesson learned
#14
CAGiversary!
Posted 16 Feb 2013 - 02:10 AM
Damn I didn't know amazon did that.
#15
CAGiversary!
Posted 16 Feb 2013 - 02:19 AM
Whats a lot of orders if you dont mind me asking?
With the recent lack of quality command at AWD Ive returned 4 items to them in the last two months. I only got another particular thats defective and I hate feeling like I deceit/shouldnt return it, even though its entirely their fault. I have 28 orders of probably xl items during the aforementioned menstruation, at times it make me feel too valuable to lose, simply if you ordered just as much as me, Id feel a lot less valuable.
#16
Rick my barrs
Posted 16 February 2013 - 02:24 AM
If you don't mind OP, could y'all give usa an guess of how many orders you placed last year?
#17
xv Years and Counting
Posted 16 Feb 2013 - 02:25 AM
I judge you lot must accept done a lot of returns since yous still had some waiting even as your account was getting closed.
Well I usually waited till a few days before they were due to return them. Procrastination, non a good affair.
I have two other accounts. 1 is in skilful standing. The other I had a prime trial, bought 4 things last month before the prime number trial ended. Didnt want an xbox controller I bought, returned it. Got an email proverb I returned also much stuff and information technology was a warning saying if I returned anymore on that business relationship they would close it. WTF I only returned ane thing!
#18
.
Posted xvi Feb 2013 - 02:26 AM
So yous can't make a new account? Maybe have it shipped to a PO box?
#19
CAGiversary!
Posted 16 February 2013 - 02:28 AM
Whats a lot of orders if you dont mind me request?
With the recent lack of quality command at AWD Ive returned 4 items to them in the last two months. I just got another item thats defective and I detest feeling similar I cant/shouldnt render it, fifty-fifty though its entirely their fault. I have 28 orders of probably 40 items during the aforementioned period, at times it make me experience as well valuable to lose, but if you ordered just every bit much as me, Id feel a lot less valuable.
I'd say I ordered a lot more so that. I don't return much and office of the reason I didn't was because I didn't want my account to go blacklisted (jokes on me).
I can't pull up my social club history because my account is frozen but I'd say I did at least thirty orders a calendar month betwixt games and movies.
The merely odd matter I did was file an AZ merits against GoHastings amazon store and I basically laid into their shipping practice in the claim clarification.
I think that is the only AZ merits I've e'er opened since I've had an Amazon account just I was kind of a dick but I've had horrible horrible experiences with GoHastings on all 3 major sites (their .com, eBay store and amazon.com).
#twenty
CAGiversary!
Posted 16 Feb 2013 - 02:29 AM
So you tin't brand a new account? Maybe have information technology shipped to a PO box?
they mostly IP ban likewise. If you lot have a friend log-in to their account on your computer, they get banned too from what Ive heard.
#21
CAGiversary!
Posted 16 Feb 2013 - 02:30 AM
Then y'all tin't make a new business relationship? Maybe take it shipped to a PO box?
I'm fairly sure that if I or anyone that had an account under my Prime number Membership creates a new account that it'll get banned just past cantankerous referencing billing/shipping information and or IP addresses.
I have seen a few websites that show how to create "Stealth" or "phantom" accounts but I oasis't really pursued that option yet.
#22
Infamous
Posted 16 February 2013 - 02:31 AM
I don't east-postal service them and bitch when my prime shipments don't arrive on release solar day or in two days.
Seeing this pisses me off considering I don't care what company it is: if you pay a premium for a service and information technology is unfulfilled on their end, and then they're responsible. The amount of fright-mongering that goes on at CAG about shit like this is ridiculous and speculative. I think consumers demand to realize that no matter how good a company is to them, yous tin ever walk away and practise business elsewhere. Having an business relationship closed because Amazon didn't value your business is their prerogative and if it was truly in error, then that's their loss -- not yours.
#23
CAGiversary!
Posted sixteen February 2013 - 02:36 AM
I'd say I ordered a lot more then that. I don't render much and function of the reason I didn't was considering I didn't desire my account to go blacklisted (jokes on me).
I can't pull up my society history because my account is frozen but I'd say I did at least 30 orders a month between games and movies.
The only odd thing I did was file an AZ claim against GoHastings amazon store and I basically laid into their aircraft practice in the merits description.
I think that is the only AZ merits I've always opened since I've had an Amazon business relationship but I was kind of a dick but I've had horrible horrible experiences with GoHastings on all 3 major sites (their .com, eBay shop and amazon.com).
thanks, that makes me feel a bit more uneasy near returns. Looking at my 2012 I have an fifty-fifty 300 orders, so probably 400 or so items. Similar you mentioned, I wish they gave a alarm. I got banned when I was a teenager for abusing those Blu-ray coupon codes they used to accept, and it was ~5 years before I was able to create a new account and order once again.
#24
CAGiversary!
Posted sixteen February 2013 - 02:38 AM
Seeing this pisses me off because I don't care what company information technology is: if y'all pay a premium for a service and information technology is unfulfilled on their end, then they're responsible. The amount of fearfulness-mongering that goes on at CAG most shit like this is ridiculous and speculative. I think consumers need to realize that no matter how good a company is to them, you lot can always walk away and do business elsewhere. Having an account closed because Amazon didn't value your business concern is their prerogative and if it was truly in error, then that's their loss -- not yours.
Well not simply did I pay the "premium" for Prime (I considered it worth every penny) I had my subscription cancelled early on and according to the data I've read I won't get a refund for the remainder of the membership.
If I complained every time an item was late or arrived damage I would have had my account closed a long fourth dimension agone.
I've taken a loss reselling things from Amazon that were slightly damaged because I didn't desire to open a merits with customer service.
#25
CAGiversary!
Posted 16 Feb 2013 - 02:42 AM
thanks, that makes me feel a bit more than uneasy nigh returns. Looking at my 2012 I have an even 300 orders, so probably 400 or so items. Like you mentioned, I wish they gave a alarm. I got banned when I was a teenager for abusing those Blu-ray coupon codes they used to have, and it was ~five years before I was able to create a new account and club again.
I'm not going to put all my data out there simply I would say between the three accounts I purchased more then that in 2012.
Another thing that may have caught their attending was that I am good at making sure I identify preorders for CE'southward as soon as they go upwardly for preorder on Amazon. This is for games, movies, guides, etc.
I then expect to see what the demand is for that item and if it looks like their is lilliputian to no resale value or I could wait and pick it up for my collection cheaper elsewhere I abolish the order. In the by few weeks I've cancelled a few orders for Aliens: CM CE and the Hyrule Historia guide (standard edition) equally long as some other stuff I can't remember off the top of my head.
#26
Posted 16 February 2013 - 02:45 AM
You're a reseller. They labeled y'all as that, which is why they closed your account. The same thing happened with your Target bill of fare. Terminate playing the victim.
#27
car title is lost
Posted 16 February 2013 - 02:45 AM
This is why I never do likewise many returns or trade in also many items of the aforementioned or purchase too many of the same items.
You took it too far and peeved amazon. I never causeless you lot were reselling. Information technology'due south pitiful to run into this happen to you after you offering the community all these contests.
Same thing can happen in stores as well. If you just go and purchase then many items of the aforementioned you're raising a red flag and sooner or later information technology's going to come up back.
#28
CAGiversary!
Posted xvi February 2013 - 02:46 AM
You're a reseller. They labeled you as that, which is why they closed your account. The same affair happened with your Target carte du jour. Stop playing the victim.
And that's what I'm doing (playing the victim)
....
And how practice you define a reseller?
#29
CAGiversary!
Posted xvi February 2013 - 02:52 AM
Information technology sounds like its non and then much beingness a reseller just the ordering of the specific items that had quantity limits.
I'm very hesitant to mutter to Amazon almost anything since of all these stories about bannings even though this wasn't for as well many complaints. The merely time I usually complain is if its a major problem like I received expired food or it says the item is an 8 pack and I merely got 1 of it (food items).
You are right Best Buy has zippo in place to limit quantities by placing multiple orders but I have heard of people getting banned for going around the limit by placing many orders for the same item.
#30
Nyaa~
Posted xvi February 2013 - 02:57 AM
I think at that place is too a deviation between people who merely return things, and people who really recall and complain to Amazon every time they return something. I know people who return things on a weekly basis, and have non incurred the wrath of Amazon banning them, but they never complain to Amazon about it, and just click the return button and happily sends it back. I can imagine each time yous telephone call into CS they have to open a case file for you, and if you accept similar 100 files opened on you it could probably tip them off you lot're not really what they would consider profitable anymore and ban you. All just speculation of course since it's like unraveling an enigma trying to effigy out what Amazon'southward actual reasons for banning a person may exist.
Source: https://www.cheapassgamer.com/topic/303650-beware-amazoncom-account-closed-due-to-exceeding-purchase-limits/
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